![]() Please contact your EMM provider to determine whether this functionality is available. ResolutionĪs an alternative to Smart Switch, a Google Account can be used to sync contacts, calendars, apps, and browsing history to a device configured as Fully Managed with a Work Profile, provided that the Google Account backup service has been enabled on the device through an EMM. NOTE-While the Smart Switch app may not be used on Fully Managed with Work Profile devices, it can be enabled on Fully Managed (DO) devices by an IT administrator. ![]() The warning message will now appear and prevent the app from launching. ![]() While Smart Switch can be installed and may have worked previously on a device in this configuration, the app was not officially supported in this type of environment and it is now disabled by default starting with version 3.7.05.8. Smart Switch no longer works on Fully Managed with Work Profile devices as it was not designed for enterprise environments. You can transfer contacts, photos, messages, apps and more from an old phone to a new Samsung Galaxy phone using the Samsung Smart Switch App for Android. When a user launches the Smart Switch app on a Fully Managed with Work Profile device, a warning message appears on the device: Security policy restricts use of Smart SwitchĪdditionally, when navigating to Settings > Accounts and backup on the device, the Smart Switch feature is not available. ![]()
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